The Book Publicity Blog

News, Tips, Trends and Miscellany for Book Publicists

Managing email

The other day I ran into a colleague who apologized for not answering an email I’d sent a couple weeks back — she’d gotten overwhelmed with 1200 emails in her inbox, she explained, and was slowly working her way through the message.  (“Normal,” for her, she added, was 300-400 messages in her inbox.)  Which might seem like a lot for some of you, but I’ve hit the 300-message mark before.  Possibly more than once.

So I read this post about email management from On the Road to GTD (that’s Getting Things Done from the popular David Allen book of the same name) with some interest.  The post mentions the basics — don’t use Reply All when Reply will suffice, for example — and also lists some tips that you think would be obvious but aren’t always: if an email message can be dealt with quickly (in under two minutes), take care of it rather than let it sit in your inbox.  Don’t forget to read the comments section where readers have posted their top email management tips.  (I would add that I use my sort function all the time — I sort by date, by sender and by subject line which is why it can be problematic when people change subject lines on responses.)

November 12, 2008 - Posted by | Email | , , ,

4 Comments »

  1. Don’t judge the person too quickly. It doesn’t matter how many tools and techniques you have, if you have work overload, you either need a new job or a revised job.

    Comment by Tuneman | November 12, 2008 | Reply

  2. I envy people who are able to schedule specific times of day to look at their e-mail. The days that I don’t get to my e-mail right away are always the days when I have an urgent e-mail from major media requiring a response within the hour.

    Comment by Kama Timbrell | November 12, 2008 | Reply

  3. I’m a journalist and receive between 300 and 600 new emails per day from publicists. I’d estimate that about 10 percent of these publicists will then phone to “follow up” on the e-mail they sent. It all gets to be a bit much.

    Comment by dl | November 12, 2008 | Reply

  4. […] Another fellow blogger added an interesting post on Managing email « The Book Publicity BlogHere’s a small excerptThe post mentions the basics — don’t use Reply All when Reply will suffice, for example – and also lists some tips that you think would be obvious but aren’t always: if an email message can be dealt with quickly (in under two minutes), … […]

    Pingback by Managing email « The Book Publicity Blog | Email Marketing Tool | November 19, 2008 | Reply


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